Terms and Conditions
Effective Date: September 16, 2025

Welcome to SmartFlow-AI (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, software, and products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

2. Services Provided

We specialize in AI automation solutions, including but not limited to CRM integrations, AI-driven chat, inbound voice AI, and email and or SMS workflow automation. Services may evolve or be updated at our discretion.

3. Account Registration

To access certain features, you may need to create an account. You agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Intellectual Property

All content, software, trademarks, trade names, and materials made available through our Services are owned by SmartFlow-AI or our licensors and are protected under U.S. and international copyright, trademark, and intellectual property laws.

  • You may not copy, distribute, modify, reverse engineer, or exploit our content or software without prior written consent.

  • You retain ownership of content you submit but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display it as necessary to provide the Services.

5. Acceptable Use

You agree not to use the Services:

  • For unlawful, fraudulent, or harmful purposes.

  • To infringe on the rights of others.

  • To transmit malicious code, spam, or harmful material.

  • In any way that violates local, state, federal, or international law.

6. Payment and Fees

All fees for Services are specified in your service agreement or order form. Payments are due as agreed. We reserve the right to suspend or terminate access to Services for late or unpaid invoices.

7. Disclaimers

  • Our Services are provided “as is” and “as available.”

  • We make no warranties or guarantee regarding uptime, accuracy, reliability, or results obtained from the Services.

  • AI-generated outputs may contain inaccuracies or errors; you are solely responsible for verifying information and making final decisions.

8. Limitation of Liability

To the fullest extent permitted by law, SmartFlow-AI, its officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to the use of our Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless SmartFlow-AI, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of your use of the Services or violation of these Terms.

10. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for violation of these Terms or for any other reason deemed necessary.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Florida, specifically St. John’s County, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in St. John’s County, Florida.

12. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with a revised “Effective Date.” Continued use of the Services constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms, you may contact us at:

SmartFlow-AI
320 Treasure Harbor Dr.
Ponte Vedra, FL, 32081
Email: [email protected]
Phone: 9043381711

Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.